ISO 9001: 2015 Effective Internal Auditing Training and Workshops
Training Total Day & Time: 3 Days (9.00am to 5.00pm)
Objective of the Course:
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Understanding of ISO 9001: 2015 audit terminologies, audit methodologies, audit reporting on how to write correct non-conformance statement including proper completion and recording of investigation of causes, correction, corrective action planning and corrective action taken.
Who should attend:
- Managing Director/ General Manager/ Top Management
- Head of Departments/ Sections
- Key personnel/ Supervisor/ QMS Team Members
- Internal auditors
Training agenda:
| Day1 |
9am~1pm
|
- Audit Terminology and Methodology
- Audit Terminologies.
- Audit Program / Schedule vs. Audit Plan.
- Audit Preparation.
- Conduct of Audit & Auditor Behavior.
- Audit Reporting.
- Writing of non-compliance statements.
- Investigation of causes.
- Correction vs. Corrective Action
- Follow-up Audit.
What to look for when auditing key areas/processes in ISO 9001:2015?
- Organization
- Responsibilities and Authorities
- Top Management/ Leadership
- Quality Manual
- Document Control
- Record Control
- Process Approach
- Internal and External Issue
Workshop 1: Prepare Audit Program (40 minutes).
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| |
1pm~2pm |
Lunch Break
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2pm~5pm |
Workshop 2: Prepare Audit Plan (40 minutes).
What to look for when auditing key areas/ processes in ISO 9001:2015? (continued)
- Understanding the needs and expectation of interested parties
- Quality Policy
- Risk-based thinking Audit/ Risk Management
- Measurable quality objectives
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| Day2 |
9am~1pm
|
What to look for when auditing key areas/ processes in ISO 9001: 2015? (continued)
- Infrastructure Maintenance
- Sales Handling processes
- Operation/ Core Processes
- Management of Change
- Delivery to Customers
- Purchasing/ Outsourcing Controls
- Customer Complaint Handling
- Internal Audits
- Data Analysis and Evaluation
- Customer Perception Monitoring/
- Customer Satisfaction
- Corrective Action
- Continual Improvement
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1pm~2pm |
Lunch Break
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2pm~5pm |
Workshop 3: Opening meeting and Live audit (1 hour)
Workshop 4: Auditor team discussion.
Workshop 5: Completing CAR/ NCR report (40 minutes).
Workshop 6: Closing meeting and Audit Findings
Presentation (1 hour).
End of the training.
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Contact us for information
Revision No.: 1 SM Effective Date: 1/8/2025
