- In-depth, Correct Interpretation and E ffective Understanding of ISO 9001:2015 Requirements Training and Workshops
- How to write/ improve process approach SOP and KPI?
- E ffective Departmental/ Process Level Risk Management
Training Total Day & Time: 3 Days (9.00am to 5.00pm)
Objective of the Course:
-
Understand the concept and the requirements of process approach SOP, KPI, and data analysis and
evaluation. -
In-depth and eff ective understanding of the key elements of ISO 9001:2015 clauses/ requirements and its application in the QMS processes for e ffective implementation, and how to apply in the auditing so that the participants will be con dent “what to look for” and “what to look at” when conducting internal audit for value added audits.
-
How to determine departmental and process level internal/ external issues (SWOT), RCA (Root Cause Analysis) and risk management to determine actions to address the risks and opportunities.
Who should attend:
- Managing Director/ General Manager/ Top Management
- Head of Departments/ Sections
- Key personnel/ Supervisor/ QMS Team Members
- Internal auditors
Training agenda:
| Day1 |
9am~1pm
|
Workshop 1: Determine internal and external issues (positive and negative) (40 minutes) |
| 1pm~2pm |
Lunch Break |
|
| 2pm~5pm |
Workshop 2: Drafting a sample SOP for a selected process (55 minutes)
|
|
| Day2 |
9am~1pm
|
Workshop 3: Measurable Quality Objectives (including KPI & Target) at relevant functions, levels and processes (50 minutes). |
| 1pm~2pm |
Lunch Break |
|
| 2pm~5pm |
Workshop 4: Root cause determination based on Fish
|
|
| Day3 |
9am~1pm |
End of training. |
